NEW!!!!討論組

如您的问题仍然未能解決,请联系我们23886700

Q1. 用什么软件去开启tif/pdf传真档案?

Tif format 档案

• Window 2000/98/me : 影像或imaging
• Window XP : Windows Picture and fax viewer

Pdf format 档案

• Adobe Acrobat reader.

请查明是否用以下的软件开启.

Tif format 档案

• Window 2000/98/me : 影像或imaging
• Window XP : Windows Picture and fax viewer

• Adobe Acrobat reader.

Tif format 檔案

• 列印前,请选择符合纸张大小.

• 不会有此问题出现

Q4. 如电邮出现问题,收不到传真,可不可以取回传真?

我们的系统会储存您最近五日的传真文件,只須登入http://www.accessyou.com/login.htm.然后,登入Internet FAX, 选择fax backup system.

Q5. 索取密码或登记名称

请按以下网址索取
http://www.accessyou.com/chi/sendpass.htm

NEW!!!!Discussion Forum

1. Which software can open tif/pdf fax file ?
2. Fax file is not clear or fax file cannot be opened
3. The fax pages cannot be printed completely
4. If my email has problem to receive fax email, how can I retreive the faxes?
5. How to get the password or login name ?

If you still have problem, please contact us at 31137227.

Q1. Which software can open tif/pdf fax file ?

Tif format

• Window 2000/98/me : imaging
• Window XP : Windows Picture and fax viewer

If you don't have imaging or windows picture and fax viewer,please click here to install http://www.alternatiff.com/install Pdf format

• Adobe Acrobat reader.

If you don't have Adobe Acrobat reader,please click here to install http://www.accessyou.com/product/sw/areader.exe

Q2. Fax file is not clear or fax file cannot be opened

Please check whether you are using correct software.

Tif format

• Window 2000/98/me : imaging
• Window XP : Windows Picture and fax viewer

Pdf format

• Adobe Acrobat reader.

Q3. The fax pages cannot be printed completely

Tif format

• Please select the 'fit to page' before printing.

Pdf format

• No this problem

Q4. If my email has problem to receive fax email, how can I retreive the faxes?

Faxes will be kept for 5 days in our system. Please login at http://www.accessyou.com and then select 'fax backup system'.

Q5. How to get the password or login name ?

Please click the link below : http://www.accessyou.com/sendpass.htm