Q: Because the customer does not pay, while the account was suspended, customers who wish to re-open account, what procedure?

A:
case 1: Customers will pay all the arrears
case 2: if customers do not want to pay the arrears, and need to set a new start date
The date of suspension of not more than six months: $ 80 handling fee
The date has been suspended more than six months: No handling fee

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