1. 用什麼軟件去開啟tif/pdf傳真檔案?
2. 當開啟tif/pdf傳真檔案時,傳真文件不清晰或未能開啟.
3. 未能列印所有的傳真
4. 如電郵出現問題,收不到傳真,可不可以取回傳真?
5. 索取密碼或登記名稱

如您的問題仍然未能解決,請聯絡我們31137227

Q1. 用什麼軟件去開啟tif/pdf傳真檔案?

Tif format 檔案

• Window 2000/98/me : 影像或imaging
• Window XP : Windows Picture and fax viewer

Pdf format 檔案

• Adobe Acrobat reader.

請查明是否用以下的軟件開啟.

Tif format 檔案

• Window 2000/98/me : 影像或imaging
• Window XP : Windows Picture and fax viewer

• Adobe Acrobat reader.

Tif format 檔案

• 列印前,請選擇符合紙張大小.

• 不會有此問題出現

Q4. 如電郵出現問題,收不到傳真,可不可以取回傳真?

我們的系統會儲存您最近五日的傳真文件,只須登入http://www.accessyou.com/login.htm.然後,登入Internet FAX, 選擇fax backup system.

Q5. 索取密碼或登記名稱

請按以下網址索取
http://www.accessyou.com/chi/sendpass.htm

NEW!!!!Discussion Forum

1. Which software can open tif/pdf fax file ?
2. Fax file is not clear or fax file cannot be opened
3. The fax pages cannot be printed completely
4. If my email has problem to receive fax email, how can I retreive the faxes?
5. How to get the password or login name ?

If you still have problem, please contact us at 31137227.

Q1. Which software can open tif/pdf fax file ?

Tif format

• Window 2000/98/me : imaging
• Window XP : Windows Picture and fax viewer

• Adobe Acrobat reader.

Please check whether you are using correct software.

Tif format

• Window 2000/98/me : imaging
• Window XP : Windows Picture and fax viewer

• Adobe Acrobat reader.

Tif format

• Please select the 'fit to page' before printing.

• No this problem

Q4. If my email has problem to receive fax email, how can I retreive the faxes?

Faxes will be kept for 5 days in our system. Please login at http://www.accessyou.com and then select 'fax backup system'.

Q5. How to get the password or login name ?

Please click the link below : http://www.accessyou.com/sendpass.htm